INSTANT STREAMING COURSE
Share:

Post-Market Surveillance and Real-World Evidence

This course equips professionals to strengthen post-market surveillance systems through effective complaint handling, adverse event analysis, and risk monitoring. Participants gain practical methods to maintain regulatory readiness, improve product oversight, and support patient safety throughout the product lifecycle. This Course is designed for professionals responsible for product oversight, compliance, safety monitoring, quality systems, and regulatory coordination.

REGISTER FOR THE COURSE

US $190 per learner

30-Days Unlimited Streaming Access

/* Hide default + / - icon */ .accordion-toggle-icon { opacity: 0; } /* Add circle instead */ .accordion-header::after { content: "○"; font-size: 18px; margin-left: auto; transition: 0.2s ease; } /* When open → filled circle */ .accordion-item.active .accordion-header::after { content: "●"; } /* Hide default + / - icon */ .accordion-toggle-icon { opacity: 0; } /* Add circle instead */ .accordion-header::after { content: "○"; font-size: 18px; margin-left: auto; transition: 0.2s ease; } /* When open → filled circle */ .accordion-item.active .accordion-header::after { content: "●"; } .accordion-header::after { content: "◯"; font-size: 18px; transition: transform 0.25s ease; } .accordion-item.active .accordion-header::after { transform: rotate(90deg); }

REGISTER FOR THE COURSE

To Get 30-Day Access to ONLY this Course 

US $190 per learner
  • This course is Included in Subscription Pack
Subscription include access to entire Learning Library
/* Hide default + / - icon */ .accordion-toggle-icon { opacity: 0; } /* Add circle instead */ .accordion-header::after { content: "○"; font-size: 18px; margin-left: auto; transition: 0.2s ease; } /* When open → filled circle */ .accordion-item.active .accordion-header::after { content: "●"; } /* Hide default + / - icon */ .accordion-toggle-icon { opacity: 0; } /* Add circle instead */ .accordion-header::after { content: "○"; font-size: 18px; margin-left: auto; transition: 0.2s ease; } /* When open → filled circle */ .accordion-item.active .accordion-header::after { content: "●"; } .accordion-header::after { content: "◯"; font-size: 18px; transition: transform 0.25s ease; } .accordion-item.active .accordion-header::after { transform: rotate(90deg); }
  • Faculty
    Meredith Crabtree
  • Duration
    90 Minutes
  • Course ID
    TF3116
  • Ask the Expert
    Included
  • Presentation Handout
    & Templates
  • Assessment
    & Certification Included

About the Course

Post-market surveillance plays a central role in maintaining the safety, effectiveness, and regulatory compliance of medical devices and pharmaceutical products after commercial release. Real-world product use introduces variables that may not emerge during pre-market evaluation, making ongoing monitoring essential for identifying adverse events, detecting risk patterns, and supporting timely corrective actions. Regulatory expectations under FDA and international requirements continue throughout the product lifecycle, requiring organizations to maintain reliable surveillance and reporting processes.


This course focuses on the operational and regulatory responsibilities involved in establishing and maintaining effective PMS systems. Key areas include complaint handling, adverse event reporting, post-market data analysis, risk assessment methodologies, and post-approval monitoring activities. The program also addresses cross-functional coordination among quality, regulatory, and product teams, along with collaboration involving healthcare professionals and regulators. Practical case studies demonstrate common implementation challenges and approaches used to maintain compliance, product performance oversight, and continuous quality improvement.

  • Strengthen Post-Market Risk Oversight:

    Participants will gain practical approaches for identifying product performance trends, evaluating adverse events, and managing complaints within regulated environments. The course connects post-market data analysis with risk assessment activities that support timely decision-making, regulatory reporting obligations, and ongoing product evaluation. Stronger surveillance practices help reduce operational exposure tied to unresolved safety or compliance concerns.

  • Improve Regulatory Readiness Across Product Lifecycles:

    The course provides working knowledge of post-market surveillance expectations tied to FDA requirements, EU MDR obligations, and ISO 13485:2016 quality system practices. Participants will better understand how coordinated processes across quality, regulatory, and product functions contribute to inspection preparedness, post-approval monitoring, and consistent handling of emerging product issues in commercial distribution.

Key Areas Covered

  • Post-market surveillance principles and ongoing product performance monitoring
  • FDA 21 CFR Part 820 and EU MDR expectations for PMS activities
  • Adverse event reporting requirements and complaint handling processes
  • Market monitoring, trend analysis, and identification of emerging product risks
  • Post-approval studies and risk assessment methodologies for real-world product use
  • PMS system practices aligned with ISO 13485:2016 quality management requirements
  • Case studies addressing implementation challenges and corrective action considerations
  • Coordination with healthcare professionals, regulators, manufacturers, and internal quality functions

Who Must Attend

  • QA/QC Departments
  • Pharmacovigilance  Officers
  • Research and Development Teams
  • Regulatory Affairs Departments
  • Compliance Professionals
  • Risk Management Specialists

Quality training, expert insights, and answers that matter. Know your Expert

MEREDITH CRABTREE

Meredith Crabtree has more than 30 years of experience across regulated industries including pharma, medical devices, blood, tissue, laboratory, cosmetics, supplements, and animal health. Her background includes manufacturing, packaging, labeling, distribution, regulatory assessments, and quality training activities. As owner of MLKC Consulting, she supports organizations with product label reviews, third-party inspections, recall and Consent Decree support, and quality system evaluation activities directly connected to post-market oversight and regulatory compliance responsibilities.

If you would like to request a Proforma invoice to sign up for this course. please click here

Commonly Asked Questions About This Subject

The following questions address practical regulatory, compliance, validation, quality, operational, and inspection-related considerations commonly associated with this subject.

How should organizations determine when real world evidence is sufficient to support significant post market decisions?

Real world evidence should support a significant post market decision only when it demonstrates a consistent and scientifically credible pattern rather than isolated observations. Individual complaints or adverse events may justify further evaluation, but they seldom provide enough evidence to support major product actions on their own.


The assessment should consider the quality of the available data, consistency across multiple sources, clinical relevance, reporting completeness, and whether similar findings have emerged through independent surveillance activities. Looking at the totality of evidence provides greater confidence than relying on a single dataset.


Inspection concerns often arise when organizations cannot explain why one signal resulted in action while another did not. Decisions based on undocumented judgment or inconsistent evaluation criteria become difficult to defend during regulatory review.


Organizations that establish predefined evidence thresholds before important issues emerge are generally better positioned to demonstrate objective decision making. A structured framework supports consistent responses and reduces the need to justify decisions retrospectively.

When should emerging post market findings trigger a broader review of product design, labeling, or risk management strategies?

Emerging post market findings should trigger a broader review when they indicate that existing product controls may no longer reflect actual performance under routine clinical use. Focusing only on the reported event can overlook wider issues that influence patient safety or product effectiveness.


A broader review should evaluate whether the findings have implications for product design, labeling, instructions for use, manufacturing processes, training materials, or established risk controls. Examining these areas together often identifies corrective opportunities before concerns become more widespread.


Regulatory reviewers frequently assess whether organizations considered the broader impact of new post market information. Limiting the investigation to complaint closure without evaluating related product controls can weaken confidence in the surveillance process.


Organizations that define clear criteria for expanding post market reviews are generally better prepared to demonstrate consistent product oversight. Structured reassessment shows that emerging evidence is evaluated within the context of the entire product lifecycle.

How should conflicting real world evidence from different data sources be evaluated before significant product actions are taken?

Conflicting real world evidence should be evaluated by identifying the reasons for the differences before deciding which information should guide product actions. Selecting the largest dataset or the most recent report without examining its quality can lead to poorly supported decisions.


The evaluation should consider patient populations, reporting practices, product usage conditions, follow up duration, data completeness, and known limitations associated with each source. These factors often explain why different datasets appear to reach different conclusions.


Inspection questions commonly arise when conflicting findings are dismissed without documented scientific evaluation. Reviewers expect to see how the evidence was compared, what uncertainties remained, and why one interpretation was considered more appropriate than another.


Organizations that apply a consistent evaluation framework are generally better positioned to defend important post market actions. Decisions supported by transparent scientific reasoning carry greater weight than conclusions based primarily on individual interpretation.

How should organizations establish risk based governance for significant post market surveillance decisions?

Risk based governance should define when post market findings require additional scientific, quality, medical, or executive review before major product decisions are made. A structured governance process helps ensure that decisions with greater patient safety or regulatory impact receive appropriate oversight.


Governance criteria should consider the severity of reported events, recurrence patterns, uncertainty within the available evidence, affected patient populations, potential public health impact, and the significance of proposed corrective actions. Defining these criteria before issues arise promotes consistent decision making.


Inspection observations frequently occur when similar post market issues receive different levels of review without documented justification. Inconsistent escalation practices can weaken confidence that decisions are based on established governance rather than individual judgment.


Organizations that define governance thresholds in advance are generally better prepared during inspections and regulatory reviews. A documented framework supports objective oversight, reduces unnecessary rework, and demonstrates that significant post market decisions follow a consistent and scientifically justified process.

Ready to Strengthen Your Team? Let’s Build Your Training Plan.

Whether you’re looking for a single onsite workshop or a multi-team training series, we’ll help you design a program that fits your goals, timelines, and operational reality.

Your team deserves the clarity.
Your organization deserves the confidence.

Upcoming Courses

Your TalkFDA Webinar Experience

When you reserve your seat, everything is organized for you — from access to certification from one place.

1. Confirmation

You receive a confirmation email and your course appears instantly in your TalkFDA dashboard.

2. Your Course Hub
Your TalkFDA course page becomes your central hub where you can watch the course, access materials, and manage your learning.

3. Access course materials
The presentation handout and other materials can be downloaded inside the Course Player. You could use Discussion feature there to ask your questions.

4. Watch The Streaming and Complete your Course
The course playback will be available on the same course page. You could pause and continue or you can revisit important sections.
5. Earn Your Certificate
Complete the course and your certificate is unlocked automatically in your learning history.

The challenge with training is rarely signing up. It’s what happens afterward, when access, materials, & certification aren’t accessible from one place.
With TalkFDA Courses, Everything you need Live in One Place.
Simple. Organized. Professional.
Go ahead and Take the Course with confidence.

Our students love us ❤️

“Examples felt practical instead of overly theoretical. The complaint handling discussion matched situations we actually deal with.”


Manager, Compliance Department

“Session stayed organized from start to finish. Helped connect risk monitoring activities with our internal quality processes.”


Senior Associate, QA Department

"Content was detailed enough and easy for cross-functional teams to follow.”


Supervisor, Research and Development Team

People who took this Course, also viewed