Frequently asked questions

How do I create a new Learner Account?

  • To log in, you first need to create an account.
  • The easiest way is to use your social network account.
  • Step 1: Click the button for your preferred social network.
  • Step 2: Follow the login process.
  • Step 3: Confirm your email address — be sure it’s valid.
Login pop-up

Option 2: With your email

  • Step 1: On the login form, click Create Account.
  • Step 2: Enter your details, including your email and password.
  • Step 3: Complete the setup and your account will be ready.

That’s it choose the method that works best for you - and start learning right away!

How to Log In to TalkFDA with an existing Account?

If you've used a social account (Facebook, Twitter, Linkedin, Google) to register to the school then all you need to do is click on the respective button in the Login form.
If you've used your email to register for the school then simply fill out your e-mail and password in the login form and click Login.
That's it, you can browse through our course catalog!

Problems Logging in?

  • Having trouble logging in? Here’s what to do.

  • Step 1: Double-check that your email and password are entered correctly.

  • Step 2: If you still can’t log in, you may have forgotten your password.

  • Step 3: Click Forgot your password?, just below the Login button.

  • Step 4: Follow the reset process and you’ll be back in your account in no time.

Log in securely and continue your learning journey with TalkFDA.

  • Resetting your password is simple.

  • Step 1: Enter the email address for your account and click Send.

  • Step 2: Open your email and look for the reset link.

  • Step 3: If it’s not in your inbox, check your Spam folder.

  • Step 4: Found it in Spam? Mark it as Not spam so future messages reach you directly.


    • How can I Edit / Insert my account details (Profile Picture, Biography, Locations etc)

  • Accessing your profile is simple.

  • Step 1: Log in to TalkFDA

  • Step 2: Hover over the Me option in the top bar.

  • Step 3: Click on Profile.

  • Step 4: You’ll now be on your Profile page.


  • Then Click the Edit button.

  • Update your details:

    • Change your name or email.

    • Add a short bio so other members can learn more about you.

    • Link your social accounts so others can connect with you.

    • Write your awesome label here.

    How can I reset my password?

    • Step 1: Log out and go to the Login form.

    • Step 2: Click Forgot your password?

    • Step 3: Enter your email address and hit OK.

    • Step 4: Check your inbox for the reset link. (Don’t forget to look in Spam if you don’t see it!)

    • Step 5: Follow the link, create your new password, and you’re all set.

    “Resetting your password is quick and easy.”



    How to send a private inbox message to another Learner?

    • Access your Inbox with ease!
    • Step 1: Click on Me and select Inbox.
    • Step 2: Under Messages, choose a message to open it.
    • Step 3: Click Reply to respond.
    • Step 4: To send a new message, click New Message, enter the recipient’s name beginning with @,list of suggested names would appear, you could pick the right one and type your message, and press Send.

    Stay connected with your peers using the TalkFDA Inbox

    Write your awesome label here.

    Do I receive a certificate after completing a course?

    • Every course you complete comes with a certificate of completion.

    • Finish the course, complete the assessment, and your certificate will be ready to download instantly.

       Step 1: Click on Me in the top menu, then select Profile.

       Step 2: Open the Achievements section.

       Step 3: Click the PDF icon beside your completed course.

       Step 4: Your certificate will open — download it and save it to your laptop.

      Every course. Every time. Your achievement deserves recognition

    Write your awesome label here.

    How do I Logout from TalkFDA?

    If you want to log out from TalkFDA, simply click the Sign out option that can be found at the top-right menu.

    How do I download course content?

    • Enrolled in a course? Great news—you’ll have full access to all the content.

    • Course materials are not downloadable.

    • You’ll need to stay connected to the internet and access everything through your browser.

    Learning is always just a click away, anytime, anywhere

    How do I Access "My Rewards"?

    • “Accessing your rewards is simple.”

    • Step 1: Log in to your account.

    • Step 2: Go to My Space → My Rewards.

    • “Here, alongside My Rewards, you’ll also see quick links to My Learning, Blogs, and Community Activities.”

    Your achievements and activities are always at your fingertips.

    Write your awesome label here.

    I purchased a course. How do I access it?

    You can access your courses in two ways:

    Option 1: From the Courses tab

    1. Go to the Courses tab.
    2. Enter the course name in the search bar.
    3. Click Continue to open and play the course.
    Write your awesome label here.

    Option 2: From your Profile

    1. Go to Me → Profile → Courses.
    2. Select the course you want from the list.
    3. Click Continue to begin the course.

    After completing any course, you can access the assessment and download your certificate.

    Write your awesome label here.

    How do I navigate inside a course?

    1. Go to Me → Profile → Courses.
    2. Select the course you want from the list.
    3. Click Continue to begin the course.
    After completing any course, you can access the assessment and download your certificate.
    Write your awesome label here.

    How do I access Community inside a course?

    • Want to connect with others in your course?”

    • Step 1: Log in to your account.

    • Step 2: Click on Community.

    • Step 3: Scroll down to Course Discussions.

    • Step 4: Select your course, share your ideas, or join the conversation.”

    Engage, collaborate, and grow with your learning community.

    Write your awesome label here.

    Do I have to be online at a specific time to take a course?

    No, you can take your course whenever you want. The course remains online around the clock. All you need is internet access and a fairly modern browser.

    Can I take more than one course at a time?

    Yes. You can take as many courses as you wish.

    What Browsers are Supported?

    We support the latest versions of all well-known browsers. For optimal studying experience we recommend using Mozilla Firefox or Google Chrome.

    Can I take the courses on my iPad or tablet?

    Of course you can. This online school is fully responsive in all kinds of electronic devices.

    Can I take the courses on my iPhone or smartphone?

    Of course you can. This online school is fully responsive in all kinds of mobile devices. For optimal experience you can use the mobile version of Google Chrome, if your device supports it.

    Is Internet Access Required?

    Internet access is required since all of the course contents are online. We also recommend using a broadband internet connection, especially when you have to go through video content.

    Recommended Technology

    Just a broadband Internet connection and the latest version of your favorite browser.

    What forms of payment do you accept?

    All major credit cards are accepted. Off line payments may also be accepted (you can arrange this with the school's owner).

    How do I cancel Subscription?

  • Go to Me → Account and update your enrollment.

    • Write your awesome label here.

    Troubleshoot issues with Video

    Our video player automatically tries to adjust the video quality to your internet speed, giving you the highest quality possible but in certain cases, for very slow connections, this might not be possible. If you’re experiencing excessive buffering during playback, it’s probably because your Internet connection cannot support continuous playback of the video. In this case try to reset your connection/internet router or, if possible, try accessing your online courses using a better internet connection.
    You may also want to try one of the following: 1. Close extra browser tabs or other applications that may be using up your bandwidth. 2. Make sure you're using the latest version of your browser.

    How long does it take to complete a course?

    It depends on the course. Each course has different time requirements. Please read the course's description for more specific details.

    What will you do with my e-mail address?

    Your e-mail address is your key and is very important. It is fully safe with us and we will use it only to communicate with you if necessary.

    Does access to my paid courses expire?

    Access to your paid courses depends on your subscription. If you have an active monthly or annual subscription, you will have full access to the courses included in your plan. Once your subscription expires or is canceled, access to those courses will no longer be available. Any courses with a different access policy will be clearly mentioned in the course description

    Is there a trial period available?

    Yes, we offer trial period for different plans:

    • Solo Monthly – 4 days

    • Solo Annual – 7 days

    • Business Plus (Monthly and Annual)– 14 days

    This allows you to explore the platform before committing to a subscription.

    How do I know that you have received my order?

    Once your payment has been successfully processed, your course will be immediately accessible.

    If your course hasn’t unlocked even after payment, please reach out to our Support Team:


    How do I submit a query with support Team?

    Once your payment has been successfully processed, your course will be immediately accessible.

    If your course hasn’t unlocked even after payment, please reach out to our Support Team:

    Write your awesome label here.

    How soon will I get access to my courses?

    You will get access to your course(s) immediately after your make an online purchase or when manually enrolled.

    Are there prerequisites for the courses or lessons?

    In most cases there are no prerequisites and you can take any course you want independently. For certain courses that do have prerequisites, this will be clearly written in the course description. 

    How do I access a course that I have completed?

    1. Go to Me → Profile → Courses.
    2. All your courses will be listed.
    3. Click on the course that you want.

    You can access it at any point of time.

    Where is the invoice for the course I just bought?

    You can find fully detailed invoices for all the courses you have purchased in the Account page, which can be found by hovering your mouse over the Me top bar option. If you made a purchase outside the school then you can contact the school owner / instructor for an invoice.
    Write your awesome label here.

    I was given a discount coupon to this school. How can I use it to buy a course with discount?

    • Got a discount coupon? Here’s how to use it.

    • Step 1: Visit the course page/Pricing and check the Subscription options.

    • Step 2: Choose the plan you want.

    • Step 3: Enter your details and card information.

    • Step 4: Type in your discount code, hit Redeem, and complete checkout.”

    “Your savings are applied instantly—learn more for less!”

    Write your awesome label here.

    Need Help? Contact TalkFDA Support

    If you're facing any issues or have questions about our platform, please fill out this form, and our support team will get back to you as soon as possible.

    First Name
    Last Name
    E-mail address
    Your message
    Thank you!
    Submit
    Support form