Refund Policy
TalkFDA – Individual Events Refund & Cancellation Policy
This refund, cancellation, substitution, and rescheduling policy applies to individual / standalone events and services offered by TalkFDA.
Cancellation window
Refund eligibility is determined based on the scheduled date of the event at the time of registration.
Cancellations requested more than 72 hours before the scheduled event date are eligible for a refund, subject to an administrative fee.
Cancellations requested within 72 hours of the scheduled event date are not eligible for a refund.
If an event is rescheduled, the originally scheduled event date is used to determine refund eligibility. A reschedule does not reopen or reset the cancellation window.
Administrative fee
For eligible cancellations, an administrative fee of 20% of the amount paid is deducted from the refund.
The administrative fee is capped at a maximum of $500.
No administrative fee applies to substitutions.
Materials and access
Once any materials or access have been provided, the registration becomes non-refundable.
Materials may include items such as slide decks, handouts, checklists, templates, or supporting documents.
Access may include login credentials, platform access, or streaming or recording access provided instead of live attendance.
No-shows
If a registrant does not attend the event and does not submit a valid cancellation request within the allowed window, no refund will be issued.
In such cases, TalkFDA may offer access to a one-time recording of the event, if available.
In such cases, TalkFDA may offer access to a one-time recording of the event, if available.
Substitutions
Registrant substitutions are allowed up to 2 hours before the scheduled start time of the event.
Substitutions apply only to replacing the attendee and do not change the event or course purchased.
Substitutions are free of charge.
Basic details of the substitute attendee must be shared with TalkFDA via email, so that the Substitute Attendee could be manually enrolled.
Email delivery and access responsibility
Registrants are responsible for ensuring they can receive TalkFDA communications.
Issues related to spam filters, restricted inboxes, corporate firewalls, or incorrect email addresses are not grounds for a refund.
TalkFDA will provide reasonable assistance to resend or clarify access information when contacted.
As an alternative, TalkFDA recommends communicating using your TalkFDA account Inbox. On your Inbox page, click on "New Message". Select @Support Team as recipient to send messages directly.
As an alternative, TalkFDA recommends communicating using your TalkFDA account Inbox. On your Inbox page, click on "New Message". Select @Support Team as recipient to send messages directly.
Cancellation or rescheduling by TalkFDA
In rare circumstances, TalkFDA may cancel or reschedule an event due to low registrations, speaker unavailability, technical issues, or other unforeseen circumstances.
Registrants will be notified via email as soon as reasonably possible
If no new date is announced within 90 days of the original scheduled date, a refund will be issued.
Registrants will be notified via email as soon as reasonably possible
If an event is rescheduled and a new date is announced within 90 days of the original scheduled date, registrations will be automatically transferred to the new date and no refund will apply.
If the new date is not suitable, registrants may choose one of the following:
- Access to a one-time recording of the event, if available (validity at TalkFDA’s discretion), or
- A redeemable voucher valid for 365 days.
If no new date is announced within 90 days of the original scheduled date, a refund will be issued.
Permanent event cancellation
If an event is permanently cancelled and no rescheduled date will be offered, registrants may choose one of the following:
- A full refund
- A redeemable voucher
- Access to a recording of the event, if available
Changes to event details
TalkFDA reserves the right to modify event topics, materials, or speakers/instructors without prior notice.
Refund processing
Approved refunds are processed within 7 business days.
Refunds are issued to the original method of payment wherever possible.
TalkFDA is not responsible for bank fees, currency conversion charges, payment gateway deductions, or delays outside TalkFDA’s control.
How to request a cancellation or refund
- All cancellation or refund requests must be submitted via TalkFDA’s official support email (info@talkfda.com).
- Registrants must include relevant registration details to allow the request to be reviewed.
For TalkFDA Subscription / Membership Refund Policy
TalkFDA is a professional learning platform delivering webinars, courses, enterprise onsite training labs, conferences, and community learning for life sciences organizations across pharmaceuticals, medical devices, and clinical research across the globe.
Copyright © 2026
TalkFDA Affiliate Program — Terms & Conditions
1. Joining the Program
- By registering, you agree to these terms.
- Approval of applications is at TalkFDA’s sole discretion.
2. Affiliate Commissions
- Commission Rate: 20% of net sales (after refunds/discounts).
- Commission applies to initial purchase and recurring renewals.
- Payments are made monthly via [payment method] after a 30-day refund period.
3. Tracking & Attribution
- Tracking is done via unique Affiliate IDs.
- Last-click attribution is used (the most recent affiliate link gets credit).
- TalkFDA is not responsible for untracked sales caused by ad blockers, browser issues, or customer error.
4. Prohibited Practices
Affiliates must not:
- Use spam, fake accounts, bots, or misleading claims.
- Misrepresent TalkFDA’s services or guarantees.
- Bid on TalkFDA’s name, brand, or trademarks in paid search ads without prior permission.
- Self-refer (you can’t earn commission from your own purchases).
5. Promotion Guidelines
- Affiliates may promote via websites, blogs, social media, email lists (opt-in only).
- Promotion must be professional and respectful to TalkFDA’s reputation.
- Certain content (adult, hate speech, political, illegal) is strictly prohibited.
6. Termination
- TalkFDA reserves the right to suspend or terminate an affiliate account for any breach of these terms, or if the affiliate’s activity harms TalkFDA’s reputation.
- Any unpaid commissions may be forfeited if termination is due to violation of terms.
7. Liability
- Affiliates act as independent promoters and are not employees of TalkFDA.
- TalkFDA is not liable for indirect, special, or consequential damages related to the program.
8. Changes to the Program
- TalkFDA may update commission rates, terms, or program rules at any time.
- Affiliates will be notified of changes by email or via the Affiliate Dashboard.
9. Governing Law
- These terms are governed by the laws of Canada.
Credit Card required to activate Trial.
You won’t be charged unless you choose to continue after the trial period.
Welcome to TalkFDA Learning
Your course is in its final preparation stage and will be available to stream here shortly. Check back soon, access will open right here!
Thank you for your purchase!
A quick heads-up 👇
Some emails from TalkFDA may be filtered by company email systems.
Some emails from TalkFDA may be filtered by company email systems.
To make sure you don’t miss future updates:
- Please check the Inbox inside My Space (top right corner).
- Add @talkfda.com to your safe sender list.
We’ll share important Live training details through both.
Access & Support Information
To ensure you don’t miss important access details, updates, or course-related communications from TalkFDA:
-
Please check your Spam / Junk folder if you don’t receive emails shortly after purchase.
-
In some organizations, emails may be quarantined by IT security systems — you may need to contact your IT team.
-
We recommend adding @talkfda.com to your Safe Senders / Allow List.
Alternative (recommended):
You can always reach us directly from inside the platform
Go to My Space (top right) → Inbox → New Message
In the recipient field, type "@Support Team", then send your message.
Your TalkFDA Webinar Experience
When you reserve your seat, everything is organized for you — from access to certification from one place.
1. Confirmation
3. Join the Live Training
4. Watch Again Anytime
1. Confirmation
You receive a confirmation email and your course appears instantly in your TalkFDA dashboard.
2. Your Course Hub
Your TalkFDA course page becomes your central hub where you can join the session, access materials, and manage your learning.
3. Join the Live Training
At the scheduled time, click Join Session and you’ll be connected to the live Webex session with the instructor.
4. Watch Again Anytime
After the session, the playback becomes available on the same course page so you can revisit important sections.
5. Earn Your Certificate
Complete the course and your certificate is unlocked automatically in your learning history.
Everything related to your webinar: access, materials, playback, and certification — lives in one place.
Everything related to your webinar: access, materials, playback, and certification — lives in one place.
Simple. Organized. Professional.
Go ahead and reserve your seat with confidence.