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FDA's Recent Regulation on the Use of Social Media

This course strengthens the ability to manage FDA-regulated product communications across social media channels while maintaining compliance expectations for risk disclosure, promotional content, and third-party interactions. It supports more consistent internal policies and review practices for regulated digital communications. This Course is designed for professionals responsible for regulated digital communications, promotional review, compliance oversight, and content governance.

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US $190 per learner

30-Days Unlimited Streaming Access

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REGISTER FOR THE COURSE

To Get 30-Day Access to ONLY this Course 

US $190 per learner
  • This course is Included in Subscription Pack
Subscription include access to entire Learning Library
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  • Instructor : Carolyn Troiano
  • Study time : 90 Minutes
  • Skill Level: Intermediate
  • Course ID: TF3140
  • Assessment & Certification Included
  • Ask the Expert

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About the Course

Social media platforms present significant regulatory and operational challenges for organizations promoting FDA-regulated drug products and medical devices. Public-facing communications must balance benefit and risk information while adapting to character limitations, third-party interactions, and evolving regulatory expectations. Inconsistent handling of promotional content or misinformation can create compliance exposure, particularly when multiple business functions contribute to product messaging and digital communication activities.


The course addresses FDA guidance governing the use of social media within regulated environments and outlines practical considerations for developing compliant policies, procedures, and communication strategies. Attention is given to managing independent third-party content, handling space-restricted platforms, and understanding pending regulatory action from the US Congress. The material is particularly relevant for organizations operating within life sciences, tobacco, and other FDA-regulated sectors where product presentation, electronic systems, and compliance responsibilities frequently intersect. These requirements continue to affect marketing, regulatory, clinical, and technology functions involved in regulated communications.

  • Managing Promotional Risk Across Social Platforms:

    Participants will gain practical direction for presenting product information within FDA expectations while addressing benefit-risk balance, character limitations, and public interaction challenges. The course clarifies how social media activities can create regulatory exposure when promotional messaging, review practices, or third-party responses are not consistently managed across departments.

  • Strengthening Internal Governance for Regulated Communications:

    The course provides operational insight for organizations developing policies and procedures governing social media use in FDA-regulated environments. Participants will better understand the regulatory considerations surrounding misinformation, independent third-party content, and pending congressional action affecting digital communications. This knowledge supports more consistent coordination between compliance, technology, marketing, and regulatory functions.

Key Areas Covered

  • Regulatory considerations for using social media in FDA-regulated environments
  • Balancing benefit and risk information within promotional social media content
  • Managing character space limitations across social media platforms
  • Addressing misinformation posted by independent third-parties
  • FDA draft guidance documents related to regulated digital communications
  • 21 CFR Part 11 considerations connected to electronic systems and compliance activities

Who Must Attend

  • Information Technology Managers & Analysts
  • Medical Affairs Managers & Analysts
  • Clinical Data Managers & Analysts
  • Marketing Managers & Analysts
  • Compliance & Regulatory Affairs Professionals
  • GMP Training Specialists
  • Product Content Stakeholders
  • Life Sciences Consultants

Quality training, expert insights, and answers that matter. Know your Expert

CAROLYN TROIANO

Carolyn Troiano has more than 30 years of experience supporting computer system validation and compliance activities within pharmaceutical, medical device, tobacco, and other FDA-regulated industries. Her background includes advising organizations on large-scale IT implementation projects and collaborating with FDA and industry representatives on 21 CFR Part 11. She has developed validation strategies since the early stages of FDA guidance development, providing relevant perspective on regulated electronic communications, compliance expectations, and digital system oversight.

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Analyst, Compliance

“Presenter brought in real situations. That helped connect faster.”

Director, Clinical Affairs

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