AI for CAPA and Investigations:
Where It Helps and Where It Can Get You in Trouble
Why take this course?
CAPA systems and investigation processes depend on evidence-based analysis, structured reasoning, and conclusions that can withstand regulatory scrutiny. As AI tools are introduced into investigation workflows, organizations are beginning to use them to summarize data, structure reports, and suggest potential causes. While this can improve efficiency, it also creates risk when generated logic begins replacing objective evaluation of evidence and disciplined root cause analysis.
This program focuses on how AI can be integrated into CAPA and investigation activities without weakening process integrity or accountability. The session examines where AI provides value, where its use introduces regulatory exposure, and how unsupported conclusions, prompt bias, or incomplete inputs can distort investigations. Emphasis is placed on maintaining human ownership of analysis, verifying AI-generated content, and ensuring conclusions remain attributable, evidence-based, and aligned with quality system expectations. Participants will also review practical controls for integrating AI into existing investigation and CAPA workflows without disrupting established procedures or approval practices.
Key Areas Covered
Charles H. Paul
Charles H. Paul has more than 30 years of experience in regulatory consulting, manufacturing, training, and technical documentation. His work designing solutions for complex documentation and training issues directly supports this webinar’s focus on investigation quality, structured analysis, reviewer accountability, and practical controls for AI-assisted CAPA and investigation workflows in regulated environments.
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