The Supervisor's Guide to a Human Error-Free Environment

  • Instructor : Dr. Ginette Collazo
  • Level : Intermediate
  • Study time : 90 minutes
  • Course ID: FDB3076
  • Certification Included
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ABOUT THE COURSE

Do you know why human errors keep repeating even after retraining your teams?
Have you ever questioned whether supervision gaps-not operators-are the real root cause of deviations?
Are you ready to create a work environment where mistakes are prevented before they reach production or audits?

This webinar is designed to transform the way you supervise, plan, and control operations in GMP settings. You’ll gain practical, field-ready techniques to predict risks, fix system weaknesses, and build teams that perform right the first time-consistently, confidently, and compliantly.
WHAT WILL YOU GAIN
  • Simple tools to detect, measure, and reduce human error trends across teams.
  • Strong supervision practices that improve planning, scheduling, and communication.
  • Proven methods to eliminate repeat deviations through effective CAPA and root cause fixes.


WHY TAKE THIS COURSE
  • Learn proven supervision strategies to prevent human errors proactively.
  • Develop stronger root cause analysis and CAPA practices that permanently resolve recurring issues.
  • Strengthen GMP compliance and team performance by building reliable, audit-ready processes.


KEY AREAS COVERED
  • Human error fundamentals and why systems unintentionally allow failures.
  • The supervisor’s role in controlling and reducing errors.
  • Operator error vs. true root cause identification.
  • Memory lapses, overconfidence, vigilance, and detection risks.
  • Measuring, trending, and predicting human error rates.
  • CAPA effectiveness and building sustainable, error-proof processes.

Quality training, expert insights, and answers that matter. Know your Expert

Ginette Collazo

Ginette Collazo, Ph.D., is an Industrial-Organizational Psychologist and Human Reliability expert with 20+ years of experience improving performance in pharmaceutical and medical device manufacturing. She leads Human Error Solutions (HES), a Florida-based consulting firm, and has developed proven methodologies for human error investigations, root cause analysis, and CAPA effectiveness used globally. She is also the author of Human Error: Root Cause Determination Model and a frequent industry speaker.

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