Human Error Investigation Program - Effective Implementation

  • Instructor : Dr. Ginette Collazo
  • Level : Intermediate
  • Study time : 82 minutes
  • Course ID: TF3074
Write your awesome label here.

ABOUT THE COURSE

Do errors keep reappearing even after CAPAs?
Are your investigations lacking consistency or depth?
Want to eliminate performance gaps at the source?


This course gives you the exact methodology to dig deep into human error, design systemic fixes, and raise your quality game.


WHAT WILL YOU GAIN
  • Structured method for error root cause determination
  • Tools for tracking, trending, and measuring human error
  • Clarity on risk multipliers and how to counter them


WHY TAKE THIS COURSE
  • Build a culture of accountability and precision
  • Use proven HES tools and techniques
  • Drive down error rates in critical operations


KEY AREAS COVERED
  • Types and control of human error
  • 6-step root cause investigation model
  • Classification via Human Factors Categories (HFC)
  • Error rate measurement, tracking, and KPIs
  • CAPA effectiveness and trending strategies
  • Implementation tips for regulated facilities

Quality training, expert insights, and answers that matter. Know your Expert

Dr. GINETTE COLLAZO

Dr. Ginette Collazo brings unmatched depth in human performance systems with two decades of industry application. Her firm, HES, has pioneered error prevention techniques used across top pharma companies globally. She is not just a theorist, her strategies are applied, validated, and regulatory-aligned. From CAPA refinement to error tracking, her insights translate directly into better quality outcomes and audit-readiness for teams that operate in high-stakes environments.

Watch More Courses by the Expert

People who took this Course, also viewed

Our students love us ❤️

"TalkFDA’s courses are well-structured and easy to follow. The content is practical, up-to-date, and delivered by industry experts. The certificate also helped me in my professional development!"
Dr. Lisa Carter – Regulatory Affairs Manager
"I found the training extremely valuable for understanding FDA regulations. The explanations were clear, and the flexibility to learn at my own pace made it even better. Highly recommend!"

Mark Reynolds – Quality Assurance Specialist
"The courses on TalkFDA are a must-have for anyone working in regulatory affairs. The content is detailed yet easy to grasp, and the platform is very user-friendly. Great experience!"
Priya Sharma – Compliance Consultant
Question's?

We've got the answers!

WHAT IS TALKFDA

CERTIFICATE

ACCESSING
COURSE Q & A
DOWNLOADING
PAYMENT

What is TalkFDA?

TalkFDA is an online learning platform offering expert-led courses on FDA compliance, regulatory affairs, and industry best practices for pharmaceutical, medical device, and biotech professionals.

Do I get a certificate after completing a course?

Yes, after successfully completing a course, you will receive a certificate of completion, which can be downloaded and used for professional development purposes.

What payment methods do you accept?

We accept major credit cards and online payment options through our secure payment gateway, powered by Stripe.
For Annual subscriptions, we do accept Wire Payments or Bank Transfers.

Can I ask questions during the course?

Our on-demand courses do not have live Q&A. However, some courses may include discussion forums, and you can reach out to our support team for additional assistance.

How do I access the courses?

Once you purchase a course, you can access it anytime by logging into your TalkFDA account. The courses are available on-demand, allowing you to learn at your own pace.

Can I download the course videos and materials?

No, course videos cannot be downloaded to prevent unauthorized sharing. However, you can access them anytime through your account as long as you have an active purchase.