AI Errors May Be Impossible to Eliminate – What That Means
for Its Use in the FDA
Why take this course?
AI systems are becoming part of regulated operations across pharmaceuticals, medical devices, and biologics, supporting activities such as predictive analytics, batch record review, deviation trending, and inspection readiness. Unlike traditional software, machine learning and generative AI operate probabilistically, which means outputs may vary, hallucinate, reflect bias, or change as models evolve. In GMP environments, even small inaccuracies can affect compliance, data integrity, and patient safety decisions.
This program focuses on what AI’s structural error potential means for regulated use. It addresses the difference between deterministic software behavior and probabilistic AI output, the limits of traditional CSV for adaptive systems, and the need for risk-based validation, monitoring, human oversight, and governance. The emphasis is not on eliminating every error, but on building controls that make AI use accountable, monitored, and inspection-ready.
Key Areas Covered
Dr. Ginette Collazo
Ginette Collazo is an Industrial-Organizational Psychologist specializing in engineering psychology and human reliability. With 20 years of experience in pharmaceutical and medical device manufacturing, she focuses on how human behavior, systems, investigations, and CAPA decisions interact. Her background supports this topic’s emphasis on oversight, accountability, and controlled decision-making around AI-supported processes.
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